How to Avoid Technology Problems with Successful EHR Implementation

Date Added: maj 23, 2011

Author: Michael.Young


If you purchase an EHR system expecting instant profit without any added effort, you are setting your practice up for failure. EHR implementation has a better chance of success if strategic technological solutions are applied to prevent technology problems from thwarting the implementation process.


EHR experts may believe that human error leads to almost all partial EHR implementations and failures rather than problems with technology. They may emphasize that the same EHR system and hardware were purchased by both a practice that failed and one that was successful. However, many physicians and health care providers have recognized that having technology solutions in place often determines the success or failure of an EHR implementation.


All new software products and updates should be methodically tested before being used in the live clinical environment. Otherwise, simply updating the system could cause your EHR to inconveniently fail in the middle of a busy workday. Your IT personnel should perform extensive testing before a new implementation. It is important for you to obtain a detailed description of all the recommended testing techniques from your EHR vendor and confirm that the testing was completed by IT personnel.


IT Support and Maintenance

The amount of IT support and maintenance you will need is dependent upon the complexity of your server and network. It is crucial that you seek assistance from an expert. Often, EHR vendors will quote the minimum hardware configurations that will are compatible with their product because they want to boost sales. By verifying the specification independently and obtaining a list of the hardware that other clients have chosen, you will be better equipped to make an informed choice. If you forego the minimum hardware configurations in favor of having a buffer, the EHR will assist your practice in being more efficient.

Disaster Recovery

With an EHR system, you will make a substantial investment in hardware, staff training and software. However, an additional investment that is crucial to the success of the EHR implementation is devoting time each day to back up your data and have a functioning disaster recovery plan. It is important to test your backups to ensure that they are operational. Duplicating the components of your backup system will ensure that the EHR continues to be available in the event of mechanical or electronic failure. Seeking advice from an IT expert would also be very beneficial.

Learn More About EHR Systems

Testing, IT support and maintenance, and disaster recovery are essential technology solutions that will determine if a medical facility’s EHR implementation is successful or problematic.

If you need more information about EHR systems and how they may improve the quality of health care for your practice, contact e-MDs, a leader in electronic medical record software provision.

e-MDs offers a host of affordable, certified EHR solutions for physicians and facilities looking to modernize or enhance their services with the latest electronic health records technology. e-MDs is committed to providing affordable and integrated EHR and Practice Management Software solutions, including clinical, financial and document management modules designed to automate medical practice processes and chart management – delivering the clinical tools needed to succeed in today’s health care environment.

You can find additional detailed information about all the different services and benefits an EHR system has to offer your practice by contacting a representative right now at 1.888.344.9836 or [email protected].


Heather Preston. EHR – e-MDs powerful software can help manage your EHR.